Refund Policy – Mavisha

At Mavisha (mavisha.com.pk), we aim to provide high-quality ladies fashion products including stitched suits, unstitched suits, branded outfits, and bags. Customer satisfaction is very important to us, and we carefully check all products before shipping.

However, if you receive a product that does not meet our quality standards, please review our refund policy below.

Refund & Exchange Eligibility

You may request a refund or exchange if:

  • The product is damaged during shipping

  • The product is defective

  • You received the wrong item

Conditions for Refund

  • The issue must be reported within 24 hours of receiving the order

  • Product must be unused, unwashed, and in original condition

  • Original tags and packaging must be intact

  • Sale items, discounted items, and promotional offers are non-refundable

Refund Process

  1. Contact us via WhatsApp or Email

  2. Share your order number and clear pictures/video of the issue

  3. Our team will review your request

  4. Once approved, refund or exchange will be processed within 7–10 working days

Refunds will be issued through the original payment method or store credit, depending on the situation.

Contact Us

📧 Email: mavishabrand@gmail.com
📞 Contact: 0310-7494878